What is best remote access software
Best FREE Remote Desktop Software 2019
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what you guys got another video here for
you in this one we're gonna be taking a
look at one of the probably best free
remote desktop software in 2019 now you
can use this completely free and it's a
great way to remote into a computer that
may be around the world or one of your
family members and you can use this to
fix a lot of problems now this one is
made by cloudberry it's called Claire
Barre remote assistant now again this is
completely free and it's a great way of
supporting family members or people
around the world that you maybe want to
connect up to and fix and resolve a lot
of common issues you can do unattended
access on your own machines also quick
support for you or your clients or you
can do file transfer across from one
machine to another and it may not even
be in the same country now again you all
we need to do here is go to Calabria lab
sub website and download the software
there's two versions the remote
assistant full version which you would
need to put in your email address and
download and install the software I'll
show you both versions and also we do
have another version which is the remote
assistant quick support and I'll show
you that version as well on the other
machine and a good thing about the quick
version is that it doesn't need to be
installed and you don't need no
administrative privileges it does
support Windows 7 right up to Windows 10
and also Windows Server and they are
your system specifications so why are
like this software is it's so easy to
use so I'm just going to quickly put in
my email address here and download the
full installation version on this
machine and I will then use the other
version which is the quick
support version on there as well and
I'll show you that so basically I'm
going to go ahead and install this it
will give you you will see a little
activation code there which we need to
copy and
use that to activate our installation
software the quick setup or quick
support one that doesn't need that I
don't think so we're just gonna go ahead
and install the software so let's go
ahead and let this finish off it
shouldn't take too long there we go
leave the ticking the run cloudberry
remote assistant and click finish and
now an ask for that little key code it
should all automatically be in the box
and then click finish an activate so now
we couldn't take a look here we've got
the encryption which we can use so we
can use encryption to connect up to our
system and we can also allow unattended
access as well which is a nice added
feature and if you want to use the
encryption you can do and you can
regenerate a key if you want to as well
also here we can take a look at the
general tab got a bunch of settings here
which you can mess around with and
change which is your default sound
option which is muted but if you want to
unmute that you could do and also save
check messages you can also have this
set up the way you want it
also you got application features and
minimize so system tray incoming
connections prevent incoming connections
also full control or view only and we
also have a bunch of other stuff here
which you can set up as well let's go on
to the file transfer this is a location
where you would allow the download
location for the files that you may need
to send to the person that's having
issues with their computer also we have
proxy settings here and also login as
well if you need to keep logs of
everything you have done on the system
which is very useful click OK here and
we're going to go back now this is the
actual allowed remote control of my
system so if I need to allow someone to
connect to this machine I can click on
allow remote control and give them these
details which I see on the front panel
here now also there is a menu setup here
which you can go through and take a look
at and there's a bunch of features in
here like check for updates and stuff
like that now if I want to connect to
this laptop here
I'm gonna go to the cloudberry website
and I will download the software now I'm
going to download the remote assistant
quick support and click run this will
then run on the system and this is what
you would be instructing the person who
you need to connect to now if they've
got a firewall they obviously you need
to allow that to go through the firewall
and there we go it's now give us the Box
popping up no installation pretty
straightforward and easy to do so now
we've got the instructions here on the
screen we've got the computer ID and the
pin number this is the computer ID and
pin number that you need to give to the
person who you are going to allow to
connect to your computer you can then
write down this information and give it
to the person that you want to allow to
connect to your computer so here we go
something to change this setting to
control a remote computer this means I'm
going to take control of someone else's
computer so now I would put in the ID
inside here which that person has now
give me now if there is obviously
encryption you can click on the free
dots on the right-hand side and this
will then allow encryption so you'd need
to put in the key if you've allowed your
encryption on your system if not then
you don't need to worry about that and
you can click on connect it will start
to connect to the system and it will
last for the pin number this is where
you would enter in your pin number which
that person has given you to connect to
their PC now don't worry once we've
finished doing the remote session this
will then disconnect and you will not be
able to connect to that PC so I'll show
you a quick video screenshot here of the
laptop and how we've connected to it
very easily there we go
we are now connected to the laptop and
as you can see here I've got full remote
control of that laptop and I can work on
the laptop from a remote destination so
I could be in the UK and the person that
I'm taking remote control of their
computer from could be anywhere in the
world basically now you can see here I
can open up a chat window and chat to
the person via the chat method here I
also send files to that person if I
needed to send a certain file over so I
can scan on it their system I can do
that maybe it be a driver or something
like that I can do all of that via the
remote connection now what you will need
to do is make sure that you've got a
good sturdy remote connection to connect
to that person and there's a bunch of
other features inside here which you can
do as well now another thing that might
be a bit concerning to some people is
can that person reconnect to my system
once they've closed the session down and
the answer to that is no they won't be
able to connect to your computer without
your say-so and the good thing is that
if you want to set up a an unattended
session then you could do that and they
could connect up whenever they wanted to
so if you've got the both options
they're a bit of security where you
might not want someone to connect in
afterwards or you might want to set up
an unattended session where you can
remote into systems at your own will
without having to go through this whole
process so it's pretty straightforward
and easy to do and it's a great way to
fix and support computers all around the
world maybe friends and family or you
want to support a friend and family or
something like that and they've got a
problem with it audio or something like
that you can use this software to just
remote in and fix their problems for
them so it's a pretty powerful bit of
software and it's free to use and I'll
leave all the information in the video
description for you and as you can see
here this software is packed with
features and it's very easy to use and
it's a great piece of software and the
most important thing is it's free to use
which is really a nice added bonus so
there we go that is pretty much the
Claire Barre remote assistant if you
need to take remote support of someone's
computer and try to resolve any problems
of it then something like this is
essential to have so I want to say a big
thank you to Claire Brie for sponsoring
this video and don't leave all the
information for this in the video
description my name is Ben brown from
Brad tech computers Cody Kate thanks
again for watching and thanks for your
continued support I will see you again
for another video real soon bye for now
now if you haven't subscribed yet hit
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