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Bank of America Teller/Customer Service Representative Interview Preparation Course

hi friends and welcome to our course on

Bank of America stellar or customer

service representative interview

preparation I am so excited that you

have decided to join us here today and I

have no doubt that if you complete this

course with us you will definitely get a

job offer as a teller or as a customer

service representative at Bank of

America so let me start by talking about

the course outline and what you want to

get as part of this course this entire

course consists of 12 modules in module

number one we're going to start with the

introduction where we're going to cover

the basics of the course we're gonna

talk about what you can expect

throughout and you know how you should

really get organized and make sure that

you go through the entire process one

step at a time then we're going to go in

step two which is all about helping you

get motivated getting organized and

staying consistent a big part of

interview preparation is really to you

know make sure that you avoid all the

nervousness that comes with an interview

it's making sure that you really work on

your confidence before you get into the

nitty gritty details about how to ace

the appropriate interview so we're

already gonna focus on that piece first

we're gonna make sure that you know you

work on your confidence or make sure

that you avoid all that no missus that

comes with any interview preparation or

any interview in general make sure that

you get organized and you stay

consistent throughout the process

throughout your studying all the way

leading up to that Bank of America

teller interview that you have then

we're going to go through an eight step

interview preparation process that I

call the eight step mastery process I'm

going to go to those step all those

steps one step at a time you know all

the way till the end step number one of

the eight step process is about studying

the interview process we're going to

specifically focus on the interview

process at Bank of America for a

position of a teller or a customer

service representative

so you're crystal clear on what to

expect as you go through the entire

process with them you know whether there

are four interviews whether there's an

assist assessment whether that on-site

interview now what does that already

look like we're going to talk about the

entire process so you clearly can

prepare appropriately for the

appropriate process at Bank of America

step number two is about studying the

industry now look if you want to join

the banking and the financial services

industry you've got to know the industry

well you've got a study the industry

well you've got to be well prepared on

terminology in the industry some of the

opportunity is the challenges in the

industry so that you can go into your

interview and

present yourself really well so this is

going to be a high-level review of you

know points that you can use in your

interview process to study the banking

and the financial services industry then

we're going to study the company in this

case Bank of America we're gonna study

the Bank of America in great detail

we're gonna make sure that you're

crystal-clear on their mission their

vision their values in their products

the services that their competitors in

their financials you know what's going

on in the future you know where are they

investing in so that you can again speak

very confidently about Bank of America

you can speak really well about the

company you can showcase that you've

done your research about the company

before you really get into you know the

question and answer session then we're

going to study the job description in

this case of a teller or a customer

service representative by the way we're

using you know both words just because

the the title has changed of this

position used to be called teller and

you know now it's called customer

service representative so you know that

the position is the same thing so don't

worry if you have either interview right

now the position has been changed so

we're gonna start at the Job Description

we're really gonna go line by line in

the Job Description we're gonna

understand what this job really entails

we're gonna start internalizing the

language of the Job Description so you

are crystal clear on what to expect when

you get into that job as well as crystal

clear in the sense that you can

represent yourself extremely well at

Bank of America for this particular

position so it's very important to do

that then we're going to jump into step

number five now I believe that there are

eight main question types that are

definitely gonna be asked as part of

your Bank of America teller or CSR

interview and we're gonna study those

eight main question types and I'm gonna

also gonna give you frameworks on how to

approach each question type so that's

super important for you to be able to

study as well and then we're gonna

practice in step six so we're gonna

practice tons and tons of questions I

have almost hundred questions for you to

practice and then i'm also i also have

top questions and answers that are asked

consistently in the Bank of America

teller or CSR interview that you should

definitely practice so we're gonna look

at those top questions and if you are in

a running short of time or you want to

get a good you know dump of a few

questions right before your interview

you should definitely look at this and

also look at how approaches to answer

each of these questions and they will

tie back directly to step number five

which was those frameworks that we were

talking about then in step number seven

we're going to talk about asking the

right questions we're going to give you

a framework on how to

ask the right questions in your

interview so that you sound

knowledgeable you sound intelligent you

ask questions that make sense not stupid

questions like a lot of you know

interviewees ask sometimes you want to

make sure that you represent yourself

really well and that interview finally

we're gonna get ready and we're gonna

get ready for ID which is interview day

in my world and you know we're gonna

teach you you know what does it really

take to go ace that interview how do you

work on your confidence the morning of

the interview what do you need to wear

for your interview what you need to

carry with you for your interview you

know how do you make sure that that

entire interview process is a complete

success then in module number eleven

we're going to sorry about that

in module 11 we're going to follow up

and make sure that you know after your

interview is over

how do you follow up we have templates

for all of this so you can pretty much

in a copy-paste what we have and then

you can update it appropriately with you

know your garage in your language and

then we're going to conclude in the

final lecture where we're gonna

summarize everything give you some

last-minute tips and make sure that

you're well on your way to succeed as

part of this teller interview at Bank of

America so as part of this course what

you going to get you're gonna get a 369

page slide deck so it's pretty detailed

- absolutely

ace you know your upcoming interview at

Bank of America we're gonna give you

three hours of video actually this is

incorrect this has moved to six hours of

video recently so we've added three more

hours so the six hours of video covering

every little detail as possible of your

upcoming interview at Bank of America

we're gonna give you 120 one-page

workbook to complement all these slides

so as you're going through these video

lectures as you're going through the

slides you have a complete workbook that

you can use to you know write your

answers down to practice you know all

the stuff about the industry the company

the question answers all that is in the

workbook so you know you'll be you know

well on your way to make sure that you

know that you will succeed in this

interview 24/7 email support whenever

you want it and then tons of frameworks

and over hundreds of questions and

answers for practice so this is a pretty

comprehensive course that will cover

pretty much every aspect of the Bank of

America teller interview and I have no

doubt that if you you know complete this

interview you will definitely definitely

succeed as part of this process and

again everything at our company is

backed by a 30-day money-back guarantee

so you know if it doesn't work for you

or you know for any reason you don't

really enjoy

you know this process or you didn't

really like our work no problem to send

us an email at support at course tech

comm and you know we'll give you a

refund immediately you know our our

courses are definitely backed by a

30-day money-back guarantee so we

definitely want you to be satisfied

otherwise your money is definitely

funded and the cost of this course at

least in my opinion is definitely worth

the extra confidence you're gonna gain

before your interview so you know just

by going through the course irrespective

of whether you're already prepared or

not you just gain extra confidence

you're gonna go to the course you're

gonna feel good if you know you know

make sure that you all the points that

you've been studying have been

reinforced everything is crystal clear

for you you want to make sure that you

don't mess it up you know the day before

your interview or there's nothing you

know to be hidden or or you know I

believe that it's that that itself is

definitely that extra the cost of the

course it's definitely worth the time

you're not gonna waste you know you

might go online you know search on

Google or look at different sites out

there that will you know and try to get

all the information on what you need to

do in order to be able to ace your Bank

of America interview but instead you can

just use a proven technique you can just

make sure that you use our steps one

step at a time

that has worked for you know the

millions of students that we have taught

over the years so we want to make sure

that you know you just use a preparation

plan that has worked you know for for

people and this go through it one step

at a time easily without you know

worrying too much and just you know go

ahead and ace your interview and it's

definitely worth learning from people

who are experts in this field I mean we

have been this done they're done this

for a long long time and we know exactly

what it takes to ace interviews and

making sure that you know you can walk

out a complete winner and so you're

definitely not going to go on this ride

on your own so as a reminder your is you

know what you're gonna get you're going

to get the 33 or six nine page slide

deck I'm gonna get you six hours of

video

120 one-page workbook to complement the

slides 24/7 email support whenever we

want just email us we'll help you with

your answers with questions that you

might have or if you need to get on a

call with us we can probably do that too

you know tons of frameworks and you know

over 100 questions and answers for

practice so you know yours a link that

you can use in right now to buy this

course or you can just add to cart you

can just you know and directly join us

right away so I hope I'll see you in the

members area where we will start

studying immediately for your Bank of

interview and you make sure that you're

well on your way to go ahead and succeed

this interview and make sure that you

come out a complete winner alright my

friends take care best of luck I hope

you enjoyed this presentation I hope to

see you in the members area if not I

wish you all the best for your career

and your life I love you I take take

care and best of luck take care bye